Bushroo ships orders from our Australian warehouse with tracked delivery where available. This policy explains how dispatch, tracking and delivery estimates work for orders placed through bushroo.com.
Dispatch
Orders are packed carefully before dispatch. Once your parcel has been prepared, tracking details will be sent to the contact details supplied at checkout. Dispatch times can vary during weekends, public holidays, high-volume periods or when order information needs to be checked.
Delivery Estimates
Estimated delivery times begin after dispatch. As a general guide, Western Australia deliveries may take around 2-3 business days, while East Coast deliveries may take around 3-5 business days. These timeframes are estimates only and may be affected by carrier delays, weather, public holidays or regional delivery conditions.
Tracking
Please use the tracking number supplied with your order to follow delivery progress. If tracking has not updated for several business days, contact us with your order number so we can help check the status.
Delivery Details
Please make sure your name, phone number and delivery address are correct before placing an order. Bushroo is not responsible for delays caused by incomplete or incorrect delivery information.
Adult Purchases Only
Products on this website are intended only for adults of legal smoking age. Orders may be refused or cancelled if age, identity or delivery details cannot be reasonably verified.
Need Help?
Email info@bushroo.com or message us on WhatsApp at +61 451 126 949.